Website Terms and Conditions
These terms and conditions govern your use of this website; by using this website, you accept these terms and conditions in full. If you disagree with these terms and conditions or any part of these terms and conditions, you must not use this website.
License to use website
Unless otherwise stated, Flitch Furniture and/or its licensors own the intellectual property rights in the website and material on the website. Subject to the license below, all these intellectual property rights are reserved.
You may view, download for caching purposes only, and print pages or photos, videos or graphics from the website for your own personal use, subject to the restrictions set out below and elsewhere in these terms and conditions.
You must not:
- republish material from this website (including republication on another website);
- sell, rent or sub-license material from the website;
- show any material from the website in public;
- reproduce, duplicate, copy or otherwise exploit material on this website for a commercial purpose;
- edit or otherwise modify any material on the website; or
- redistribute material from this website except for content specifically and expressly made available for redistribution.
Where content is specifically made available for redistribution, it may only be redistributed within your organization.
You must not use this website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.
You must not use this website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software.
You must not conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to this website without Flitch Furniture’s express written consent.
You must not use this website to transmit or send unsolicited commercial communications.
You must not use this website for any purposes related to marketing without Flitch Furniture’s express written consent.
In these terms and conditions, “your user content” means material (including without limitation text, images, audio material, video material and audio-visual material) that you submit to this website, for whatever purpose.
You grant to Flitch Furniture a worldwide, irrevocable, non-exclusive, royalty-free license to use, reproduce, adapt, publish, translate and distribute your user content in any existing or future media. You also grant to Flitch Furniture the right to sub-license these rights, and the right to bring an action for infringement of these rights.
Your user content must not be illegal or unlawful, must not infringe any third party’s legal rights, and must not be capable of giving rise to legal action whether against you or Flitch Furniture or a third party (in each case under any applicable law).
You must not submit any user content to the website that is or has ever been the subject of any threatened or actual legal proceedings or other similar complaint.
Flitch Furniture reserves the right to edit or remove any material submitted to this website, or stored on Flitch Furniture’s servers, or hosted or published upon this website.
Notwithstanding Flitch Furniture’s rights under these terms and conditions in relation to user content, Flitch Furniture does not undertake to monitor the submission of such content to, or the publication of such content on, this website.
This website is provided “as is” without any representations or warranties, express or implied. Flitch Furniture makes no representations or warranties in relation to this website or the information and materials provided on this website.
Without prejudice to the generality of the foregoing paragraph, Flitch Furniture does not warrant that:
- this website will be constantly available, or available at all; or
- the information on this website is complete, true, accurate or non-misleading.
Nothing on this website constitutes, or is meant to constitute, advice of any kind.
Limitations of liability
Flitch Furniture will not be liable to you (whether under the law of contact, the law of torts or otherwise) in relation to the contents of, or use of, or otherwise in connection with, this website:
- [to the extent that the website is provided free-of-charge, for any direct loss;]
- for any indirect, special or consequential loss; or
- for any business losses, loss of revenue, income, profits or anticipated savings, loss of contracts or business relationships, loss of reputation or goodwill, or loss or corruption of information or data.
These limitations of liability apply even if Flitch Furniture has been expressly advised of the potential loss.
Nothing in this website disclaimer will exclude or limit any warranty implied by law that it would be unlawful to exclude or limit; and nothing in this website disclaimer will exclude or limit Flitch Furniture’s liability in respect of any:
- death or personal injury caused by Flitch Furniture’s negligence;
- fraud or fraudulent misrepresentation on the part of Flitch Furniture; or
- matter which it would be illegal or unlawful for Flitch Furniture to exclude or limit, or to attempt or purport to exclude or limit, its liability.
By using this website, you agree that the exclusions and limitations of liability set out in this website disclaimer are reasonable.
If you do not think they are reasonable, you must not use this website.
[You accept that, as a limited liability entity, Flitch Furniture has an interest in limiting the personal liability of its officers and employees. You agree that you will not bring any claim personally against Flitch Furniture’s officers or employees in respect of any losses you suffer in connection with the website.]
[Without prejudice to the foregoing paragraph,] you agree that the limitations of warranties and liability set out in this website disclaimer will protect Flitch Furniture’s officers, employees, agents, subsidiaries, successors, assigns and sub-contractors as well as Flitch Furniture.
If any provision of this website disclaimer is, or is found to be, unenforceable under applicable law, that will not affect the enforceability of the other provisions of this website disclaimer.
You hereby indemnify Flitch Furniture and undertake to keep Flitch Furniture indemnified against any losses, damages, costs, liabilities and expenses (including without limitation legal expenses and any amounts paid by Flitch Furniture to a third party in settlement of a claim or dispute on the advice of Flitch Furniture’s legal advisers) incurred or suffered by Flitch Furniture arising out of any breach by you of any provision of these terms and conditions[, or arising out of any claim that you have breached any provision of these terms and conditions].
Breaches of these terms and conditions
Without prejudice to Flitch Furniture’s other rights under these terms and conditions, if you breach these terms and conditions in any way, Flitch Furniture may take such action as Flitch Furniture deems appropriate to deal with the breach, including suspending your access to the website, prohibiting you from accessing the website, blocking computers using your IP address from accessing the website, contacting your internet service provider to request that they block your access to the website and/or bringing court proceedings against you.
Flitch Furniture may revise these terms and conditions from time-to-time. Revised terms and conditions will apply to the use of this website from the date of the publication of the revised terms and conditions on this website. Please check this page regularly to ensure you are familiar with the current version.
Flitch Furniture may transfer, sub-contract or otherwise deal with Flitch Furniture’s rights and/or obligations under these terms and conditions without notifying you or obtaining your consent.
You may not transfer, sub-contract or otherwise deal with your rights and/or obligations under these terms and conditions.
If a provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect. If any unlawful and/or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.
These terms and conditions constitute the entire agreement between you and Flitch Furniture in relation to your use of this website, and supersede all previous agreements in respect of your use of this website.
Law and jurisdiction
The validity and interpretation of these Terms shall be governed by the statutes and laws of the State of North Carolina, without regard to conflicts of laws principles thereof, and will apply to all matters relating to the content of the site and/or purchase of the Product available through the Site. You agree and hereby submit to the exclusive personal jurisdiction and venue of a court in Wake County, North Carolina and the United States District Court for the Eastern District of North Carolina with respect to such matters.
Online Store Terms
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services.
All orders are in United States Dollars (USD). You must pay in full for your products purchased at the time of placing an order.
We accept all major credit cards such as Visa, MasterCard, American Express.
Credit card information collected will be stored securely using a PCI-compliant solution.
Credit card information will be masked on your account and will not be visible to Flitch Furniture Customer Service operators.
We will always act to protect the details of your payment and purchase; however, in the absence of negligence, Flitch Furniture will not be responsible for any loss or damage that you may suffer if a third party acquires unauthorized access to data that you have provided to us when ordering from our website.
All prices are subject to change. All prices displayed on this website are only valid online at the time shown.
Flitch Furniture is not responsible for incorrect pricing on external websites.
Password and Account Security
It is your responsibility to maintain the confidentiality of your password and account and all activities that take place under your password or account. If you use a shared computer, ensure that you log out of your account at the end of each session.
If you believe that there has been a security breach or misuse of your password or account, please let us know immediately.
Flitch Furniture will not be liable for any loss or damage that may occur as a result of your failure to comply with this clause.
Accuracy of Billing and Account Information
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
Shipping & Delivery
Currently, we offer shipping in the contiguous US.
Each product we make is made to order and will be shipped within 10-12 business days after your order is placed. For larger orders, we may contact you with any updates to our production time.
Before ordering, please ensure that any larger item will fit into your house, including measuring doorways, staircases and entrances. Any costs incurred relating to a failed delivery, rescheduled delivery or cancelled delivery will be at the customer’s expense.
We want you to be happy with your purchase! Flitch is meticulous about quality and inspects every item thoroughly before it leaves our shop. However, if you are not pleased with your purchase for any reason, you can return your item(s) within 14 days of receiving your order. A 25% restocking fee applies to all returns.
All shipping charges are non-refundable and the customer is responsible for the return shipping costs.
All returned items should be sent back in perfect condition, unused, in the original packaging and fit for resale. Upon receiving the returned item in excellent condition we will issue a full refund to the card used for the original payment, minus any transportation or postage costs.